Voice over IP (VoIP) refers to cloud-based phone systems that are accessible through a high-quality broadband connection. VoIP is typically more cost-effective and scalable than traditional options. With both Hosted PBX and VoIP, your customers can work from the office, home, the road, or through their smartphone — ensuring important messages don’t get lost in the shuffle.
A SIP Trunking solution is a virtual phone line that utilizes a Broadband connection for access, offering up to 40% savings over traditional telephone lines. From small businesses looking for the flexibility and cost savings, to mid-sized businesses looking for business continuity, disaster recovery, and unlimited or metered calling plans, SIP has become the common signaling standard for real-time communications for VoIP.
Hosted PBX (Private Branch Exchange) is the modern version of the traditional telephone closet. Cloud PBX services put the brains of a phone closet into professionally maintained data centers, helping you transform your business communications and improve productivity — without the need to purchase expensive, complex, depreciating phone system software and hardware.
Combining a feature-rich UC Client and fully integrated mobile app, UC improves communication and collaboration for end-users by enabling them to work from anywhere, on virtually any device.
Auto attendant is an Interactive Voice Response (IVR) system that enables all callers to manually select options from a list and be automatically transferred to their extension without requiring a live representative. This not only reduces the labor and overhead costs of the business, but it also reduces miscommunications for the caller.
Our award-winning CCaaS solution improves efficiency and effectiveness for agents and managers alike with its omni-channel customer engagement capabilities.
Plex Integrated System Solutions, LLC
Come visit us at 115 Warden Lane, San Marcos, TX 78666